Payment Policy

Accepted Payment Methods

At Nabalu, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: Visa, MasterCard, American Express, Discover, and Diner’s Club
PayPal
Afterpay (where applicable)
Apple Pay, Google Pay & Shop Pay
Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Canadian Dollars (CAD) or United States Dollars (USD), depending on your selected market and billing location. 

Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

Pricing & Currency

  • All prices listed on Nabalu are displayed in Canadian Dollars (CAD) or United States Dollars (USD), depending on your selected region.
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout in accordance with Canadian or United States regulations.

Secure Payment Processing

  • The Nabalu Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

Refunds & Chargebacks

  • Refunds are processed according to our Refund policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@nabalu.com

Fraud Prevention

  • Nabalu reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

Questions about Payment?

If you have any questions about how to pay, issues at checkout, or concerns about a transaction, our support team is here to help. 

Email: support@nabalu.com
Phone: +1 (647) 584-0512